How Haroone handles the information you send.

Usage Overlay optional reporting

From Usage Overlay 0.3.0, installation reporting is disabled by default. Enabling it in Settings and saving sends a random installation ID and app version to Haroone at most once per UTC day while running. We store a keyed hash of that ID, UTC activity dates, first and last reporting times, and latest version to measure adoption in our private admin. No account details, conversations, credentials, quota values or logs are sent. Daily activity expires after 90 calendar days including today; installation summaries expire after 90 days without a report. Turning reporting off and saving cancels pending requests and stops future reports, but previously received reports expire on that schedule. The receiving infrastructure sees the source IP; the reporting application retains only a keyed source hash for abuse control for at most two UTC days. Endpoint access logging is disabled; infrastructure security logs and backups may have separate operational retention. Counts represent reporting installations, not exact people. Contact hello@haroone.com with questions.

1. Data we collect

• Quote requests: name, email address, project details, selected service, optional store URL, and the page or campaign context attached to the request.
• Newsletter signups: email address, signup source, and page path.
• Operational records: a protected hash of the IP address, browser user agent, and request timing used for security, rate limiting, and troubleshooting.
• Limited cookieless analytics: Microsoft Clarity can collect individual page-view and interaction data before you make a choice or when you choose Essential only.
• Optional cookie-backed analytics: Google Analytics and Clarity collect broader page and usage information after you choose Allow analytics.

2. How we use information

We use submitted information to answer inquiries, assess possible work, deliver requested updates, operate and secure the site, prevent form abuse, and improve the website and service process. Haroone does not sell or rent personal information.

3. Analytics and service providers

Microsoft Clarity runs in limited cookieless mode before analytics consent. Google Analytics and Clarity analytics cookies remain disabled until you choose Allow analytics. Hosting, email, database, and analytics providers may process limited information only as needed to provide those services. Their own terms and privacy policies also apply.

4. Retention and security

Information is kept only for as long as it is reasonably needed for inquiries, client records, security, legal obligations, and normal business administration. Haroone uses access controls and operational safeguards, but no online system can be guaranteed completely secure.

5. Your choices and rights

You may ask to access, correct, or delete personal information by emailing privacy@haroone.com. Requests are handled within the period required by applicable law, subject to records Haroone must retain for legal or operational reasons.